ACCESS Specialty Animal Hospital – Pasadena Claim this business

K MSon Google

3 weeks ago

Everyone was great! From the very beginning of our interaction on the phone to leaving the facility with our sweet fur baby, was an amazing experience. They were upfront about the wait time. They are thorough. Exceptional communication. We were there all day but it was worth the wait. We knew our boy was taken care of. They even gave us a refund because they didn’t need as much mediation to inject him with. We never would’ve known!! Now that’s integrity! We don’t ever want to have to go back here for obvious reasons but it gives us peace of mind that it’s there.

Heather Audesirkon Google

a month ago

Our cat had a pleural effusion and needed an emergency procedure to drain the fluid. They saw her right away and were very kind and explained everything clearly and thoroughly. They did diagnostic tests and got the results back quickly. Our cat was well taken care of while she was there, and when we had to put her to sleep, everyone was thoughtful and supportive and gave her a peaceful end.

Michelle Rangelon Google

2 months ago

We cannot say enough wonderful things about Dr. Ross and the entire team at ACCESS Specialty Animal Hospital. From the very first phone call, the level of professionalism, compassion, and genuine care we have received has been nothing short of incredible. Every concern we brought forward was met with patience, kindness, and thoughtful guidance, and it has made an overwhelming situation feel so much less scary. Our tiny rescue puppy, Tahoe, was recently diagnosed with severe pulmonary stenosis a life-threatening congenital heart condition requiring highly specialized surgery. As a rescue organization, cases like this are emotionally and financially devastating, but Dr. Ross and his team stepped in with extraordinary compassion. They took the time to thoroughly explain Tahoe’s condition and treatment plan. It is incredibly rare to find a specialty hospital that combines this level of medical expertise with such heartfelt generosity and humanity. You can truly feel how deeply this team cares about both their patients and the people advocating for them. We are endlessly grateful for Dr. Ross and everyone at ACCESS for standing beside us and fighting for Tahoe. Their kindness, professionalism, and dedication to animal welfare are something we will never forget. ❤️🐾

Heidy Murilloon Google

a month ago

Dr. Cole and his cardiology team could not have prepared us or taken better care of our Dexter. The level of knowledge, care & compassion that they extended to us is unmatched. We are so grateful to them for saving Dexter and extending his life. I do not recall the names of the team that were in the exam room with us or I would name each one individually. If not for them Dexter would not be with us now. They are an exemplary team. Truly amazing . I would recommend them 10000%

Hunter Jacksonon Google

5 months ago

I am so happy I brought my cat here. My cat started in the emergency department with an ultrasound that showed he had ureter stones— he ended up being moved to Internal Medicine and was hospitalized for two days. I couldn’t get anyone at other animal hospitals to see him right away since he was still urinating but he did have stones! And he already has other medical issues like CKD so I wanted to be cautious. ACCESS was amazing and we caught the stones before they got too advanced. Still managing at home but I have had the best experience with Dr. Qiu in the internal medicine department and all the incredible staff. You can tell they care so much and they have been the best guidance during this time! I also got refunded a lot of $ when they didn’t end up needing to do all the tests they originally quoted me for. They aren’t going to rip you off, they truly give you the best care. THANK YOU ACCESS!